iLok Universe | Redemption/Activation Issues and How to resolve them

Are you getting a "Code Redemption Reached" error? Is your activation stuck on an old inaccessible computer? This video will go over some of the most common issues you may run into when trying to authorize your software and how to resolve them. This process can be used with AIR, SONiVOX, Mixmeister, Akai MPC 2.0, and any other software that requires iLok for authorization. This video will list the information that is necessary to send back to us in order to get your software up and running. Let's get started! 




Video Contents

  1. Why am I getting a "Code Redemption Error"?
  2. What If my activation is stuck on an inaccessible Computer?
  3. Further Technical Support


Additional Information

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article