SONiVOX

Returns and Transfers 1

• How to Request a License Deactivation for Transfer or Sale to a New User

Software Activation with iLok 5

• Activating and Deactivating AIR and Sonivox Plugins
• iLok Universe | Activating a Second computer with the iLok License Manager
• iLok Universe | Deactivating & Transferring Licenses with the iLok License Manager
• iLok Universe | Managing your Activations with the iLok License Manager
• iLok Universe | Redemption/Activation Issues and How to resolve them

Software Activation with iLok | Troubleshooting 4

• I authorized my license with the software's authorizer and now I can't activate on a different computer. What do I do?
• When I attempt to redeem my activation code, I get an error stating the code redemption limit has been reached. What do I do?
• Error: Code redemption limit has been reached
• When I try to open iLok I get an error stating "Software Component Unavailable." What do I do?

General | Technical Support 1

• I need help with my product. What can I do?

General | Registration and Downloads 3

• How do I register my product?
• I am unable to register my Alesis, Alto, M-Audio, Marantz, or Numark product. What do I do?
• Downloading and Re-downloading your Sonivox Plugins

General | USB-MIDI Troubleshooting 5

• Troubleshooting USB MIDI devices on Mac
• How To Find Your Computer Specs
• How to Troubleshoot Your Class-Compliant MIDI Keyboard or Controller Connection
• Using a MIDI Monitor to Test a MIDI Device
• Unlocking the High Performance Plan on a Windows Computer

General | Bluetooth Troubleshooting 0

General | Audio Device Troubleshooting 2

• Gain Staging 101
• Troubleshooting DPC Latency

Sonivox | Software Compatibility 5

• SONiVOX | macOS 13 Ventura Compatibility
• SONiVOX | Windows 11 Compatibility
• SONiVOX | macOS 12 Monterey Compatibility
• SONiVOX | macOS 11 Big Sur Compatibility
• SONiVOX | macOS 10.15 Catalina Compatibility